Terms of Service

Last updated: July 2026

These terms cover use of Tony OS, a patient-inquiry response and recall product for dental clinics, operated by Raouf Hasson / Tony OS Agency.

The service

Tony OS logs patient inquiries across the channels you connect, drafts replies, and — only when you opt in — sends recall reminders. Higher-risk messages wait in your reply queue for staff approval before sending.

Free live test and trials

New accounts start with a free live test / trial period. No payment is required to start, and no card details are collected until you choose to subscribe.

Subscriptions and billing

Paid plans are billed monthly through Stripe at the price shown at checkout. You can cancel at any time from your billing settings; access continues until the end of the current billing period.

Acceptable use

Tony OS is for legitimate clinic-patient communication only — not for unsolicited bulk messaging, and not for anything unrelated to the dental practice operating the account.

Your responsibilities

You're responsible for the accuracy of the clinic information you provide, for reviewing messages held in your reply queue before they're approved, and for your patients' consent to be contacted through the channels you've connected.

Limitation of liability

Tony OS is provided as-is. We work to keep the service reliable and messages accurate, but we're not liable for indirect or consequential damages arising from its use, to the extent permitted by law.

Changes

We may update these terms as the product evolves; material changes will be reflected here with an updated date.

Contact

Questions about these terms: raouf@tonyosagency.com.

This page describes our actual billing and service model in plain language. It is not a substitute for professional legal review specific to your jurisdiction.
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